Responsible Gaming at 7abd

7abd operates exclusively for adults. Players must be 21 years of age or older to register an account, make a deposit, or play any game on the Platform. This age restriction applies to all players regardless of their location within Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, and every other city and district.

During registration and KYC verification, all players are required to provide a valid National ID card or passport to confirm they meet the minimum age requirement. Any account found to be registered by or used by a person under 21 years of age will be closed immediately and all associated balances will be forfeited. If you are a parent or guardian and are concerned that a minor may be accessing gambling platforms, please use the parental controls available on your device and contact us at [email protected].

Self-exclusion is one of the most important tools 7abd offers, and we take every request seriously. It is designed for players who feel that their gambling is getting out of hand or who simply want to step away from the Platform for a period of time without the temptation of easy access.

When you submit a self-exclusion request, the following will happen immediately:

• Your account will be suspended and you will not be able to log in for the duration of the exclusion period.
• All marketing emails, SMS messages, and promotional notifications from 7abd will be stopped for the entire exclusion period.
• Any pending withdrawal of funds that was in progress before the exclusion was applied will be processed normally.

To request self-exclusion, email [email protected] with the subject line 'Self-Exclusion Request', specifying whether you want a temporary exclusion (and for how long) or a permanent exclusion. Our support team is available 24 hours a day and will confirm your exclusion within one hour of receiving the request. We strongly encourage players who are seeking self-exclusion to also contact a qualified counselling service for additional support.

• Set a budget before you start playing and stick to it — treat it like money spent on entertainment, not an investment.
• Only gamble with money you can afford to lose. Never use funds set aside for rent, food, bills, or family expenses.
• Take regular breaks during your session. Step away from the screen, even for a few minutes, to stay mentally fresh.
• Do not gamble when you are stressed, upset, or under the influence of alcohol. Emotional states impair judgement and lead to higher-risk bets.
• Keep track of how much time you spend on the Platform. Use the session timer tool to set automatic reminders.
• Gambling should be one of many leisure activities — not the only one. Balance it with time spent on family, sport, friends, and hobbies.
• If you ever feel that gambling is no longer fun or that you are struggling to stop, contact 7abd support or use the self-exclusion tool immediately — there is no shame in asking for help.

7abd is built on the principle that a sustainable gambling platform must put player wellbeing at its centre. We believe that a player who gambles safely and within their means is more likely to enjoy the Platform long-term, and that responsible gaming and business success are not in conflict — they go hand in hand. Every decision we make about game design, promotions, and Platform features is reviewed through a responsible gaming lens.

We are continuously improving our responsible gaming tools based on feedback from our Bangladesh player community. If you have a suggestion for how 7abd could better support safe play — or if you have used one of our tools and want to share your experience — please write to us at [email protected]. Your input directly shapes how we develop this programme.