7abd Privacy Policy
Your privacy matters to us. This policy explains exactly what personal information 7abd collects from Bangladesh players, how it is used, and how it is kept safe.
1. Introduction
7abd ("we", "us", or "our") operates the online casino and sports betting platform at 7abd.ws (the "Platform"). We are committed to protecting the privacy and personal data of all registered players and visitors from Bangladesh. This Privacy Policy describes the categories of personal information we collect, the purposes for which we use that information, the conditions under which we may share it with third parties, and the rights you have in relation to your personal data. This Policy applies to all users of the Platform, regardless of the device or browser used to access it.
By registering an account on the 7abd Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not register an account or use the Platform. This Policy should be read in conjunction with the 7abd Terms and Conditions, which are available at /terms-conditions.
Your Privacy at a Glance
Six key principles that govern how 7abd handles your personal data.
2. Information We Collect
We collect personal information only to the extent necessary to provide the Platform and its services to you. The categories of personal information we collect include the following:
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Identity InformationFull legal name, date of birth, gender, and nationality, collected during account registration and KYC verification.
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Contact InformationBangladesh mobile number, email address, and residential address, used for account management, support, and security verification.
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Financial InformationMobile wallet identifiers (bKash, Nagad, Rocket, Upay) and bank account details provided during deposit and withdrawal transactions. We do not store full card numbers.
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Technical & Usage DataIP address, device type, operating system, browser type, session duration, pages visited, game history, and betting activity, collected automatically when you use the Platform.
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Verification DocumentsCopies of government-issued identification documents (National ID card, passport) and proof of address documents submitted as part of KYC compliance.
3. How We Use Your Information
7abd uses your personal information for the following purposes:
- To register and manage your account, verify your identity and age, and process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- To provide access to Platform features including casino games, live cricket betting markets, and promotional bonuses.
- To comply with applicable anti-money laundering (AML) and know-your-customer (KYC) obligations, including reporting suspicious activity to relevant authorities where required by law.
- To send you account-related communications including transaction confirmations, security alerts, and password reset notices. We may also send promotional emails where you have opted in.
- To detect and prevent fraud, collusion, bonus abuse, and other prohibited activity on the Platform, and to enforce our Terms and Conditions.
- To improve the Platform through analysis of aggregated usage data, game performance metrics, and user feedback, in order to optimise the player experience for our Bangladesh audience.
We do not use your personal data for automated profiling or decision-making that produces legal or similarly significant effects on you without your explicit consent. Where we send marketing communications, you may opt out at any time by contacting [email protected].
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance — processing is necessary to fulfil the contract between you and 7abd, including account registration, payment processing, and game access.
- Legal obligation — processing is required to comply with AML, KYC, and other applicable legal and regulatory requirements.
- Legitimate interests — processing is necessary for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
- Consent — where required by law, we will seek your explicit consent before processing your data for marketing or other non-essential purposes. You may withdraw consent at any time.
5. Sharing Your Information
7abd does not sell your personal data to third parties. We share your information only in the following limited and controlled circumstances: (a) Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay, and partner banks) for the sole purpose of processing your deposits and withdrawals; (b) Identity verification and KYC service providers who assist us in verifying the identity and age of our users; (c) Game content providers (including but not limited to Pragmatic Play, Evolution Gaming, and Spribe) who may receive anonymised session identifiers for the purpose of delivering game content — they do not receive your full personal profile; (d) IT and hosting service providers who process data on our behalf under strict data processing agreements that prohibit any independent use of your data.
We may also disclose your personal information to law enforcement agencies, regulatory bodies, or other authorised parties where we are required to do so by applicable law, court order, or where we have a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or to protect the rights and safety of 7abd, its players, or the public.
6. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. In practice, this means: (a) Account data is retained for the lifetime of your active account plus a minimum of five years after account closure, to comply with AML and financial record-keeping regulations; (b) KYC verification documents are retained for a minimum of five years from the date of submission, or longer where required by law; (c) Transaction records (deposits, withdrawals, wagering history) are retained for a minimum of five years; (d) Technical and usage data (log files, IP records) are retained for a maximum of 24 months from collection.
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, we securely delete or anonymise it so that it can no longer be attributed to you as an identifiable individual. Where full deletion is not immediately possible due to the nature of our backup systems, we will isolate the data from further processing until deletion is possible.
7. Your Rights
As a user of the 7abd Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line 'Data Rights Request'. We will respond within 30 calendar days of receiving your request.
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Right to AccessYou have the right to request a copy of the personal data 7abd holds about you, including what data we hold, why we hold it, and who we share it with.
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Right to RectificationYou have the right to request that we correct any inaccurate or incomplete personal data we hold about you. You may also update certain data directly through your account settings.
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Right to ErasureYou have the right to request the deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you have withdrawn consent. Note that erasure requests may be limited where we are required to retain data by law.
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Right to ObjectYou have the right to object to the processing of your personal data for direct marketing purposes. You also have the right to object to processing based on legitimate interests where your individual circumstances warrant it.
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Right to Data PortabilityWhere technically feasible, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider.
8. Cookies and Tracking Technologies
The 7abd Platform uses cookies and similar tracking technologies to provide core functionality, improve performance, and understand how users interact with the Platform. We use the following categories of cookies: (a) Essential cookies — strictly necessary for the Platform to function, including session management, login state, and security tokens. These cannot be disabled without breaking core functionality. (b) Analytics cookies — used to collect anonymised data about how players use the Platform, such as which pages are visited most often and how long sessions last. This information is used solely to improve the Platform experience for our Bangladesh user base. We do not use third-party advertising cookies or cross-site tracking technologies on the 7abd Platform.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For most mobile browsers used in Bangladesh (including Chrome for Android, Samsung Internet, and Safari for iOS), cookie preferences can be managed through the browser's privacy or settings menu.
9. Security Measures
7abd takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include: industry-standard SSL/TLS encryption for all data in transit between your device and our servers; encryption of sensitive data fields (including payment identifiers and verification document references) at rest in our databases; access controls ensuring that only authorised 7abd personnel with a legitimate business need can access player personal data; regular security audits and vulnerability assessments of the Platform infrastructure; and a documented incident response procedure to address any data breaches swiftly and notify affected players where required by law.
While 7abd takes all reasonable steps to secure your personal data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for ensuring that the device you use to access the Platform is adequately secured. If you suspect your account has been compromised, contact us immediately at [email protected].
10. Children and Minors
The 7abd Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and you believe your child has registered an account on the Platform without your consent, please contact us immediately at [email protected] and we will take prompt action to delete the account and any associated personal data. If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will delete that data without undue delay.
11. Changes to This Privacy Policy
7abd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered users by displaying a prominent notice on the Platform and, where an email address is on file, by sending an email notification. The date of the most recent update is displayed at the top of this page. Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7abd handles your personal data, please contact our dedicated support team. We aim to respond to all data-related enquiries within 30 calendar days. For urgent security concerns, we endeavour to respond within 24 hours.
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